Dementia Care Home

The Manse Care – Nursing Home

Kirkgate, Preston, Lancashire, PR4 2UJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds44
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-09-15

Save The Manse Care – Nursing Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe walking into a space that feels more like a comfortable home than a clinical setting. The atmosphere here puts visitors at ease, with staff who take time to learn what makes each resident tick. People notice how staff remember the small things — favourite routines, personality quirks, the little preferences that matter.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-09-15

  • Is this home safe?

    Good
    The safe domain was rated Good at the June 2023 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The previous rating in this domain was Requires Improvement, so improvement has been confirmed by inspectors. No specific observations, staffing numbers, or medicines examples are recorded in the published summary.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the June 2023 inspection. This domain covers staff training, the quality and currency of care plans, access to GPs and healthcare professionals, and how well the home supports people's nutritional needs. The home lists dementia as a specialism. No specific training records, care plan examples, or healthcare access details are included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the June 2023 inspection. This domain reflects whether staff treat residents with warmth, respect their dignity, and support their independence. It also covers whether residents feel listened to and whether privacy is maintained during personal care. No direct inspector observations of staff interactions, and no resident or relative quotes, appear in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the June 2023 inspection. This domain covers whether the home offers meaningful activities, responds to individual preferences, handles complaints effectively, and supports people at the end of their life. The home's specialisms include dementia and physical disabilities, which implies a need for tailored, adapted activity provision. No activity examples, individual outcomes, or complaints data are included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the June 2023 inspection, improving from a previous Requires Improvement rating. Miss Aaliyah Naseem is the named registered manager and Mr Owais Mohammad is the nominated individual. The improvement across all five domains from the previous inspection is the strongest indicator that leadership has been effective. No detail about governance processes, staff culture, or how the management team operates day to day appears in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Manse Care supports adults both under and over 65, including those living with dementia or physical disabilities. The home provides specialised care across different life stages and conditions. For residents living with dementia, the team brings patience and understanding to daily care. Staff work to maintain each person's sense of self, adapting their approach as needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Manse Care has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so many scores reflect the overall positive rating rather than verified, observed evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe walking into a space that feels more like a comfortable home than a clinical setting. The atmosphere here puts visitors at ease, with staff who take time to learn what makes each resident tick. People notice how staff remember the small things — favourite routines, personality quirks, the little preferences that matter.

Lens 02

What inspectors have recorded

What strikes families most is how staff approach end-of-life care with genuine compassion and skill. They create meaningful moments during difficult times, ensuring dignity and comfort when it matters most. This same attentiveness extends throughout daily care, with teams showing consistent kindness that families remember long after.

Lens 03

How it sits against good practice

Sometimes the measure of a care home isn't in grand gestures, but in quiet moments of genuine connection when families need it most.

DCC Recommendation

Worth a visit

The Manse Care in Preston was rated Good at its inspection in June 2023, published in September 2023, across all five domains: safe, effective, caring, responsive, and well-led. Importantly, this represents an improvement from its previous rating of Requires Improvement, which tells you the management team identified problems and addressed them. A named registered manager is in post, and the home cares for people with dementia, physical disabilities, and both older and younger adults across 44 beds. The main limitation for families is that the published inspection summary contains very little specific detail. There are no recorded observations of staff interactions, no resident or relative quotes, and no examples of activities, food, or care planning in the published text. A Good rating is reassuring, but it tells you the direction of travel rather than the day-to-day reality. Before making a decision, visit in person during the late morning when personal care is finishing and lunch is being prepared, ask to see actual staffing rotas rather than template documents, and speak to a relative of someone already living there if the home can arrange it.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how The Manse Care – Nursing Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How The Manse Care – Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Manse Care – Nursing Home says about itself

Where compassionate care meets life's most precious moments

Nursing home in Preston: True Peace of Mind

When families face the hardest transitions of their lives, The Manse Care in Preston offers something remarkable. This North West care home has earned deep gratitude from families who've entrusted their loved ones to its care. The warmth here goes beyond professional duty — it's woven into every interaction.

Care & specialisms

Who they care for

    The Manse Care supports adults both under and over 65, including those living with dementia or physical disabilities. The home provides specialised care across different life stages and conditions.

    How they describe their dementia care

    For residents living with dementia, the team brings patience and understanding to daily care. Staff work to maintain each person's sense of self, adapting their approach as needs change.

    “Sometimes the measure of a care home isn't in grand gestures, but in quiet moments of genuine connection when families need it most.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept